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    I lost my password or I think my account has been hacked! What do I do?

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    Lordoc
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    Posts : 318
    Join date : 2009-04-24
    Age : 23
    Location : Over The Bridge *Jk*

    I lost my password or I think my account has been hacked! What do I do?

    Post  Lordoc on Tue Apr 28, 2009 5:29 am

    To recover your account in a timely fashion, you need to review your account creation email, or if you are a paid Member, your email receipt from your upgrade. As your account security is of the utmost importance to us, we require that payment confirmation information, or the account creation email information, be provided to us in order to verify account ownership and reset an account.

    You can easily access your password by using the Lost Password page and entering your email address.

    If the Lost Password page does not work for you, make sure to check your spam filter. If it says 'Account Not Found', please follow the instructions below.

    If the Lost Password page does not work and you have a paid account, please try using the Automated Recovery Page .

    If you no longer have access to an email address that you used for your account, and have forgotten your password, the lost password page does not work for you, or the Automated Recovery Page does not work for you, you need to provide the information requested below.

    Using the webform below , please send us:

    Your account user name for AQWorlds
    Your character name(s)
    Your email address that you signed up with.
    The last time you remember successfully logging into your account.
    You also need to send one or both of the following from your AQW upgrade:

    If you paid with PayPal: Your PayPal transaction ID
    If you paid with an Upgrade card, your upgrade card PIN number
    If you paid with ClickAndBuy: Your ClickAndBuy External BDR-ID (this is your transaction id), Customer Reference Number & the exact email address used with your ClickAndBuy payment
    If you paid with PayByCash: Your PayByCash Transaction ID number
    If you paid with Cherry Credits: Your Cherry Credits Transaction ID number
    If you paid with a Game Card: Your Game Card Pin Number
    If you paid with a check or money order: Your check or money order number
    If you are not upgraded in AQW you need to send us:

    Your account user name for AQ, DF, or MQ (whichever you used to verify)
    Your transaction id from your upgrade in AQ, DF or MQ
    If you do not have either one of the above, please provide:
    Your AQW Notify email that your email address or your password were changed.

    If you did not use a valid email address, you would not have received the AQWorlds Notify email, or Account Creation email. Without one of the forms of information required above, we will not be able to help you recover your account.

    Because fraudulent attempts to obtain account information are all too common on the internet, we will not hesitate to contact the authorities in the event that there is suspicion of any account theft.

    Please make sure that the information that you submit is correct.

    Please make sure to COPY and PASTE your Transaction ID, as it is case sensitive.

    Click here to use the webform to send us an email about this problem.

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    Aslen
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    will do

    Post  Aslen on Tue Apr 28, 2009 6:41 am

    I will do if i loose password or get hacked.
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    Yash100
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    Location : United Kingdom

    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  Yash100 on Wed Apr 29, 2009 12:29 am

    That really helped me, thank you.
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    Lordoc
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    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  Lordoc on Tue Jul 28, 2009 7:08 am

    No Problem...
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    Aslen
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    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  Aslen on Tue Jul 28, 2009 8:16 am

    im glad i have a tough password no one will figure out
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    Dragon Lord
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    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  Dragon Lord on Tue Jul 28, 2009 8:36 am

    It saying i have a strong password so im might be safe.
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    Lordoc
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    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  Lordoc on Tue Jul 28, 2009 8:37 am

    yaeh, my user has 20 Characters +
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    Dragon Lord
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    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  Dragon Lord on Tue Jul 28, 2009 8:39 am

    Wow, I bet theres a very little chance of you getting hacked. Mine is only 11 characters
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    linku
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    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  linku on Tue Jul 28, 2009 9:40 pm

    wow i ghot hacked 5 times and i still got them back i told you guys i could do things like get my account back and change everything well im not really bragging sorry if i insulted you guys
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    jackster676
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    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  jackster676 on Mon Aug 31, 2009 4:13 pm

    oh no lordocs accunt got hacked WHAT DO WE DO?!?!?!?!
    ahh wait its just says wat to do... hehe i knew that
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    skol7
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    Re: I lost my password or I think my account has been hacked! What do I do?

    Post  skol7 on Sat Oct 17, 2009 3:01 am

    hey i got my account hacked can anyone give me thers or one that they used to hav

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